This page sets out the legal terms and conditions (“Terms & Conditions”) under which Atlantic Health Line FZC or its relevant affiliated company in your territory of residence sell any of the products (“Products”) listed on this website (“Website”) to you. We seek to comply with international standards in distance-selling and e-commerce at all times and if you have any concerns, please contact us.
· “ATLANTIC HEALTH LINE FZC” maintains the http://atlantichealthline.com Website (“Site”).
· “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
· “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
· ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
· ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’
· ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
· ‘’Cardholder must retain a copy of transaction records and http://atlantichealthline.com policies and rules’’
· ‘’User is responsible for maintaining the confidentiality of his account’’
By placing an order for Products through our Website, you are confirming that you intend to enter into a contract with us for the purchase of those Products. You place the order for your Products on the Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number and email address). We will then send you an email confirming receipt, the details of your order, and the delivery costs which will be added to the purchase price (if applicable).
Please note that neither completion of the online checkout process nor our confirmatory email constitute our acceptance of your order. Our acceptance of your order will take place only upon receipt of full payment from you. You can review the orders you have placed and their current status at any time by visiting our Website and clicking on “Log In” at the top of the page followed by selecting “Track Your Order”.
If we cannot supply you with the Products you ordered for whatever reason, including for example where you have placed a bulk order for 15 or more items of the same product, we will not process your order and will inform you of this. If you have already paid for the Products we will provide you with a full refund as soon as reasonably possible.
We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency). Our Website has the following available payment gateway such as PayPal and 2Checkout which can be used for online payments. However, we hope to open more payment options in near future.
We can only process orders for your delivery or collection within countries in which we are permitted to sell the Products. You may opt for the Products to be delivered to your address.
If you opt for delivery, please note that delivery charges and timescales vary depending on the type of Products ordered, the service you select, and the delivery address.
We will try our best to either deliver the Products to your address by the estimated delivery date set out in our order confirmation email. If we are unable to meet our estimated delivery date, we will contact you as soon as we can with a revised estimated date. We will inform you when the order is ready and has been delivered to your address, as the case may be.
If you have selected delivery to your address and no one is available at the specified address at the time of delivery, our delivery company will contact you to arrange re-delivery. The Products will only be left with a third party (such as a building caretaker or a maid) with your express authority.
All risk in the Products you order (including the risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g. material shortages, import delays, or higher than anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.
From time to time, we may make available promotional offers on the Website and, in such cases, specific terms and conditions will apply. Such offers may be time-limited and orders may not qualify if they have not been fully processed by you within the stated time period. Offers may not be combined with other promotions, offers, and voucher codes unless otherwise specifically stated. We reserve the right to amend or terminate a promotion at any time without notice.